Previous incidents
Some functionality is unavailable
Resolved May 17, 2024 at 10:39am UTC
All the issues are resolved
2 previous updates
Integration API is down
Resolved May 17, 2024 at 10:38am UTC
Integration API recovered.
1 previous update
Zoom sessions processing delayed
Resolved May 09, 2024 at 05:34pm UTC
The fix is published now and the Zoom sessions are processed normally.
2 previous updates
Joining calls for subset of users is not working
Resolved May 06, 2024 at 01:22pm UTC
Issue resolved
2 previous updates
Processing of notes for Upheal video sessions is delayed.
Resolved Apr 15, 2024 at 04:16pm UTC
The notes processing is working as expected now. There was a short disruption at our video-conferencing vendor recording at 15:04 UTC and resulted in loosing first couple of minutes of the sessions recording which started at ~15:00 UTC. This won't have a relevant impact on resulting notes. We will be reaching out individually if there is any impact on any note.
API is down
Resolved Apr 10, 2024 at 09:46am UTC
API recovered.
1 previous update