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Degraded

Zoom sessions processing delayed

May 9, 2024 at 1:48pm UTC
Affected services
Web Application at https://app.upheal.io

Resolved
May 9, 2024 at 5:34pm UTC

The fix is published now and the Zoom sessions are processed normally.

Updated
May 9, 2024 at 5:13pm UTC

We have identified the problem and implemented the fix. Now we are waiting on Zoom to approve the changes. We are working on reprocessing all stuck sessions.

Created
May 9, 2024 at 1:48pm UTC

We are seeing a delay in the processing time of the zoom session. Recordings are not lost, we're investigating the delay.