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Processing of notes for Upheal video sessions is delayed.

Apr 15 at 12:16pm EDT
Affected services
Web Application at https://app.upheal.io

Status Report Update State Resolved
Apr 15 at 12:16pm EDT

The notes processing is working as expected now. There was a short disruption at our video-conferencing vendor recording at 15:04 UTC and resulted in loosing first couple of minutes of the sessions recording which started at ~15:00 UTC. This won't have a relevant impact on resulting notes. We will be reaching out individually if there is any impact on any note.