Previous incidents
Processing of notes for Upheal video sessions is delayed.
Resolved Apr 15, 2024 at 4:16pm UTC
The notes processing is working as expected now. There was a short disruption at our video-conferencing vendor recording at 15:04 UTC and resulted in loosing first couple of minutes of the sessions recording which started at ~15:00 UTC. This won't have a relevant impact on resulting notes. We will be reaching out individually if there is any impact on any note.
API is down
Resolved Apr 10, 2024 at 9:46am UTC
API recovered.
1 previous update
API is down
Resolved Mar 18, 2024 at 5:44pm UTC
API recovered.
1 previous update
App is down
Resolved Mar 18, 2024 at 5:43pm UTC
The problem is fixed now and all services are running as expected.
1 previous update
Integration API is down
Resolved Mar 12, 2024 at 8:28am UTC
Integration API recovered.
1 previous update
Integration API is down
Resolved Feb 24, 2024 at 8:27am UTC
Integration API recovered.
1 previous update
Cannot login to the app
Resolved Feb 2, 2024 at 6:20pm UTC
We identified the issue, fixed it and the application is back again.
1 previous update