Previous incidents
Processing of notes for Upheal video sessions is delayed.
Resolved Apr 15 at 12:16pm EDT
The notes processing is working as expected now. There was a short disruption at our video-conferencing vendor recording at 15:04 UTC and resulted in loosing first couple of minutes of the sessions recording which started at ~15:00 UTC. This won't have a relevant impact on resulting notes. We will be reaching out individually if there is any impact on any note.
API is down
Resolved Apr 10 at 05:46am EDT
API recovered.
1 previous update
API is down
Resolved Mar 18 at 01:44pm EDT
API recovered.
1 previous update
App is down
Resolved Mar 18 at 01:43pm EDT
The problem is fixed now and all services are running as expected.
1 previous update
Integration API is down
Resolved Mar 12 at 04:28am EDT
Integration API recovered.
1 previous update
Integration API is down
Resolved Feb 24 at 03:27am EST
Integration API recovered.
1 previous update
Cannot login to the app
Resolved Feb 02 at 01:20pm EST
We identified the issue, fixed it and the application is back again.
1 previous update