Previous incidents

Mar 21, 2026

Internal network infrastructure maintenance

Maintenance

Resolved Mar 21, 2026 at 09:00am UTC

We will be performing internal network infrastructure maintenance. Brief downtime of internal services and delay in session processing

may occur. External-facing services are not affected.

Mar 16, 2026

API is down

Downtime

Resolved Mar 16, 2026 at 06:22pm UTC

We experienced short outage (~3 mins) at 17:00 UTC. Everything points out to a wider disruption in underlying AWS infrastructure affecting more services and application on the internet. We continue investigation and analyzing whether there is more protection we can add on our end for these situations.

During this period, users couldn’t login to the app, initiate calls or do integration API calls.

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