Notes generation delay
Resolved
Sep 9, 2026 at 8:51pm UTC
We have deployed a fix and don't see the issue anymore. We are now working through the backlog of delayed notes.
Affected services
Updated
Sep 9, 2026 at 7:28pm UTC
Our engineering continues with the investigation and isolating the issue. No data is lost but the processing is delayed in some cases.
Affected services
Updated
Sep 9, 2026 at 6:58pm UTC
The primary notes generation is unaffected. The issue is limited to notes reprocessing or adding new note types.
Affected services
Created
Sep 9, 2026 at 6:34pm UTC
Some notes generation is delayed. We are working on a fix.
Affected services